Privacy Policy – Your Privacy Matters to Us
At The Goat Deli, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with us through our website, mobile app, or in-store services. By using our services, you agree to the terms of this policy.
Information We Collect
We collect several types of information in order to provide you with a seamless and personalized experience. This information may include:
- Personal Information: When you place an order, sign up for our newsletter, or contact us, we may collect personal details such as your name, email address, phone number, and shipping/billing address.
- Payment Information: We process payments securely and may collect credit card and billing details when you make a purchase.
- Order Information: We keep a record of the products or services you’ve purchased, including the time, date, and location of your order.
- Location Information: If you enable location services, we may collect your geographic location to enhance your ordering experience (e.g., for delivery services).
- Device Information: We may collect information about the device you use to access our services, such as IP addresses, browser type, and operating system.
- Customer Feedback: If you participate in surveys or provide feedback, we may collect data on your opinions or experiences.
How We Use Your Information
The data we collect is used to provide, improve, and personalize your experience with The Goat Deli. This includes:
- Order Fulfillment: To process your orders, provide customer support, and deliver your purchases.
- Customer Service: To respond to inquiries, resolve issues, and improve your overall experience.
- Marketing and Promotions: With your consent, we may send you updates about promotions, new menu items, and events that may be of interest to you.
- Improvement of Services: To improve our products, services, and user experience by analyzing your feedback and purchasing behavior.
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
How We Protect Your Information
We take appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include:
- Encryption: We use SSL encryption to protect sensitive data such as payment information during online transactions.
- Access Control: We restrict access to your personal information to authorized personnel only, and we take steps to prevent unauthorized access to our systems.
- Secure Storage: Your data is stored securely in compliance with industry standards.
Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data in the following cases:
- Service Providers: We work with third-party vendors (such as payment processors, delivery services, and marketing agencies) who help us provide services to you. These providers only have access to your data as necessary to perform their functions.
- Legal Obligations: We may disclose your personal information if required by law or in response to legal requests, such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner, but we will notify you before any personal data is transferred.
Your Choices and Rights
You have certain rights regarding your personal information, including:
- Access and Correction: You can request access to the personal information we hold about you and ask for corrections if the information is inaccurate or incomplete.
- Opt-Out: You can opt-out of receiving promotional emails at any time by clicking the “unsubscribe” link in the emails or by contacting us directly.
- Deletion: In certain circumstances, you may request that we delete your personal information, subject to legal and business obligations.
- Data Portability: You may request a copy of your personal data in a structured, commonly used format.
To exercise your rights, please contact us using the contact details provided below.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website and app. Cookies are small data files stored on your device that help us recognize you, remember your preferences, and analyze how you interact with our services.
You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly if you disable cookies.
Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us immediately so that we can delete such information.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any updates on this page with the revised date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please feel free to contact us:
- Email: [email protected]
- Phone: [Insert Phone Number]
- Mailing Address: [Insert Address]
The Goat Deli is committed to protecting your privacy and ensuring you have a safe and enjoyable experience when using our services. Thank you for trusting us with your personal information.
The Goat Deli – Your Privacy is Our Priority.